Legal information

Planet Sports clubsale / www.clubsale.com

Payment

Planet Sports clubsale allows you to choose from the following payment methods:

Advance payment

You transfer the invoice amount to our account after ordering:

Recipient: Planet Sports GmbH
Account number: 100068055
Sort code: 70093200
VR-Bank Starnberg-Herrsching-Landsberg

For international transfers:
IBAN: DE49700932000100068055
BIC: GENODEF1STH

Our bank details will be given in your order confirmation.

Payment by instant transfer (for deliveries to addresses within Germany only!)
You transfer the invoice amount while ordering using the free, TÜV-certified instant transfer payment system. To do this, you will need your e-banking access data, i.e. bank details, account number.

Payment by credit card
We accept the following credit cards: Visa, MasterCard and American Express. When you place an order, your credit card account will be debited with the invoice amount.

Payment by PayPal In addition, you can choose payment using the PayPal system which also offers a secure, simple and quick method of payment.

Payment by collect on delivery (for deliveries to addresses within Germany and Italy only!)
You pay DHL directly in cash upon receipt of the goods. In addition to the shipping costs, a collect on delivery fee of 5.50 € (3.50 € collect on delivery + 2.00 € delivery fee) is charged. Only customers in Germany and Italy may pay by collect on delivery in Italy. In Italy: You pay Bartolini directly in cash upon receipt of the goods. In addition to the shipping costs (section 7), a pay on delivery fee of 4.00 € is charged.

Conclusion of contract and saving of the contractual text
The products displayed in the online shop constitute a non-binding online catalogue rather than a legally binding product range. By entering your personal data and clicking on the order button in the next stage of the order process, you place a binding order for the selected goods. Before you complete the order process, you will be shown a confirmation window with details of your order. In this window, you can check your details again and correct them if necessary. Confirmation of receipt of your order will be e-mailed to you immediately after submitting your order. However, this does not yet constitute acceptance of your order. It merely serves to inform you that we have received the order. The purchase contract shall not come into being until the goods ordered have been delivered or Planet Sports clubsale has confirmed in another e-mail that the goods have been dispatched (order confirmation).

Your contractual partner is

Planet Sports GmbH,
Flößergasse 4, 81369 Munich,
represented by managing directors Marcel Peters, Sven Horstmann and Dr. Henner Schwarz,
Commercial register: Munich District Court, HRB 167554

You have the option of printing out your order and the details you have entered during the order process. Your order will also be saved along with the order data entered. You can view your order details by visiting www.clubsale.com and selecting 'My account'. We will also send an order confirmation and dispatch confirmation with your order details to the e-mail address you have given.

The contractual language is German.

Returns

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RIGHT OF RETURN

You can return the received goods without giving reasons within 21 days by returning said goods. These return instructions will be conveyed in text form in a separately sent notice following your order placement. The period for returning goods begins at the earliest with the receipt of the instruction for the right of withdrawal in text form (e.g. in a letter, fax or e-mail) but not before the receipt of the item (in case of periodical delivery of the same item not before the receipt of the first delivery) and not before complying with our information duty according to art. 246 sec. 2 in conjunction with sec. 1 subsection. 1 and 2 EGBGB (Introductory Act to the German Civil Law) and also not before complying with our duties according to sec. 312g, subs. 1, clause 1 BGB (German Civil Law) in conjunction with art. 246 sec. 3 EGBGB. You can place your return request in text form only in case of non package transportable items (e.g. bulky goods). To ensure keeping the term, send the goods or your return request within the term. The return will be made by all means at seller's risk and expense.

Please send your return request to:

Planet Sports GmbH
Planet Sports clubsale
Machtlfinger Straße 27
81379 München

Fax: 089 / 321649 - 150
E-mail: support@clubsale.com

Please follow the country-specific return informations.

**14 ct/min from Deutsche Telekom landlines - maximum price from mobiles: 42 ct/min, prices may vary when calling from abroad.

RETURN CONSEQUENCES

In the event of an effective return, the goods and payments received by both parties must be returned and if applicable any benefits derived must be restored. In the case of deterioration of the goods and for utilization (e.g. benefits of use) that cannot be returned to us in full or in part or only in an impaired condition, you are obliged to pay us compensation for lost value. You are only obliged to pay us compensation for lost value for deterioration of the goods and received benefits in as far as the utilization or deterioration is exclusively due to the features and correct functioning of the goods having been examined. "Examination of the features and function" is defined as testing and trying out of the respective goods in such a way as would be possible and common practice in a shop. The duty of restitution shall be fulfilled within 30 days. The period commences for the buyer after returning the item or sending the return request, and it begins for Planet Sports after receiving said item.

EXCLUSION OF RIGHT OF RETURN:
Right of return or cancellation shall not be applied to distance contracts to supply audio- or videotaping or software as far as they have been unsealed.

END OF THE RETURNS NOTICE
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Delivery

Goods shall be delivered to the delivery address you have specified.

If possible, you shall receive your order in a single consignment. If, for technical or logistical reasons (e.g. because your order contains articles which have to be packed separately or transported differently), a separate consignment is necessary, no additional costs on your part will be incurred as a result.

The delivery time depends on the payment method you have chosen. If you pay by collect on delivery or credit card, the following applies: If you order by 12:00 noon Monday to Saturday, your goods will be dispatched that same day. Otherwise, your goods will be dispatched the next working day. Deliveries take approx. 2-3 working days to addresses within Germany and up to 7 working days to addresses abroad. If you pay in advance, the times given apply only from the point when we actually receive your payment.

If you have any other questions, please feel free to contact us at support@clubsale.com.